FREQUENTLY ASKED QUESTIONS

You have questions, we have answers. If you can’t find what you’re looking for in our FAQ section below, use our online submission form.

CUSTOMER SERVICE

Please reach out to customerservice@straplessaprons.com within 24 hours of creating your order and we will be able to modify or cancel your order as long as the order has not been sent for shipping.

You will receive a series of automated emails at the following stages of fulfillment: order confirmation, shipping confirmation, and shipment delivered. You may also sign up for SMS updates at the order confirmation page directly after checkout.

Reach out to us with your order number, and we will start an investigation with UPS. If the package is actually lost we will send you a new one ASAP.

Please reach out to customerservice@straplessaprons.com, we usually answer within 24 hours!

SALES

Yes, absolutely! Please reach out to sales@straplessaprons.com to find out more!

Yes, we have the capability to ship to multiple addresses. There may be a fee included. Please contact us at sales@straplessaprons.com to make specific arrangements.

We do offer wholesale prices on all our products to like-minded stores, boutiques, hotels, and restaurants all over the world. Send us an email at sales@straplessaprons.com and we’ll start the conversation.

Right now we offer HTV customization for a small fee. Reach out to us before placing your order and we will get back to you with prices, production and delivery times!

To request a fabric swatch, please email us at sales@straplessaprons.com and we’ll get one to you!

To request a custom size, please email us at sales@straplessaprons.com and we’ll calculate the price, production and delivery times for you.

Absolutely! We can customize just about everything with our patent pending design. Reach out to us at sales@straplessaprons.com for more details.

We are always happy to collaborate with bloggers, stylists and other creatives who share our love for helping to make the day easier. Please send us your ideas to sales@straplessaprons.com and our marketing department will get in touch with you.

PRODUCT INFORMATION

Yes! Please see our How It Works page to see how.

You can find our size chart in the description of any product page.

Each apron has its own care instructions. Please refer to the description on each product page.

In the lovely state of Pennsylvania, USA!